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Welcome to Whitevale Medical Group

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.

ZERO TOLERANCE POLICY

The practice operates a 'ZERO TOLERANCE' policy for aggressive/abusive behaviour to any staff member including GPs, reception staff and practice manager.  Any patient breeching this policy will result in their removal from the practice list.

KNOW WHO TO TURN TO

'Know Who To Turn To' - the below information gives guidance to the correct service to deal with your medical condition.

Know Who To Turn To                    

For services near you visit:            

www.knowwhototurnto.org          

·       coughs or colds

·       sore throat

·       indigestion

·       diarrhoea or constipation

·       aches and pains

Pharmacist

·       tooth pain

·       swelling to your mouth

·       painful or bleeding gums

·       injury to your mouth

·       advice on oral hygiene

 

Dentist

N

·       blurred vision

·       irritated eyes : sticky or red eye

·       sudden change in vision

 

Optometrist

(Ophthalmic Optician)

·       vomiting

·       ear pain

·       sore belly

·       backache

 

GP Practitioner

111

When your GP and local pharmacy

are closed, and you are too ill to wait

for them to re-open, call 111

 

NHS 24

111

·       cuts and minor burns

·       sprains and strains

·       broken bones and fractures

 

Minor Injuries Unit

·       suspected heart attack or stroke

·       breathing difficulties

·       severe bleeding

 

999 or A&E

 

 

(Site updated 05/09/2017)
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